Customer Service Representative

2 weeks ago


Yellowknife, Northwest Territories, Canada Walmart Canada Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at Walmart Canada. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and creating a positive shopping experience for our customers.

Key Responsibilities
  1. Customer Service: Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a professional and efficient manner.
  2. Point of Sale Operations: Operate a cash register, process transactions, and maintain a clean and organized store environment.
  3. Team Collaboration: Work collaboratively with colleagues to achieve sales goals, maintain store standards, and support each other in delivering excellent customer service.
  4. Problem-Solving: Anticipate and resolve customer complaints and issues in a fair and professional manner.
Requirements
  • Age: 16 or older
  • Basic Math Skills: Ability to perform basic math calculations and handle cash transactions accurately.
  • Communication Skills: Excellent communication and interpersonal skills to interact with customers and colleagues effectively.
Preferred Qualifications
  • Previous Retail Experience: Previous experience in a retail environment, preferably in a customer-facing role.
  • Teamwork and Adaptability: Ability to work effectively in a team environment and adapt to changing situations and priorities.
What We Offer

As a Customer Experience Associate at Walmart Canada, you will have the opportunity to work in a dynamic and fast-paced retail environment, develop your skills and knowledge, and grow your career with a leading retail company.



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