Transportation Operations Manager
1 week ago
About the Role
">As a key member of the City of Brampton team, you will play a crucial role in ensuring the delivery of exceptional transit services to our community. Reporting to the Manager of Operations, this position is responsible for supervising Transit Operations Supervisors and Transit Operators to guarantee on-time and efficient service delivery. You will be accountable for operational coverage across three functional areas: Operations Control & Efficiency, Employee Relations, and Passengers Relations, Safety & Security.
">Key Responsibilities
">- Oversee day-to-day operations, managing the transit system to meet on-time delivery targets.
- Establish policies and procedures to ensure adherence to the service plan and strategic goals.
- Liaise with other departments and external agencies as required to investigate systemic issues and service challenges.
- Investigate Red Light infractions and foster positive labour relations.
- Ensure effective coordination of resources (people, equipment, vehicles) to meet daily service requirements.
- Provide coaching, support, guidance, supervision, information, and overall leadership to Transit Supervisors and Transit Operators.
- Accountable for ensuring standard operating procedures are developed, reviewed, and followed.
Selection Criteria
">We are seeking an experienced candidate with:
">- Post-secondary education in a related field (e.g. Transportation Engineering, Business Administration, Human Resources, Labour Relations).
- More than 5 years of progressive supervisory experience in a municipal transit-related or unionized environment, with experience in labour relations.
- Knowledge of applicable legislation, policies, and regulations (e.g. Occupational Health & Safety Act).
- Computer proficiency in Microsoft Office and ability to learn transit operations software.
- Strong communication skills, oral and written.
Mandatory Requirements
">A valid driver's license is required for this position.
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