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Lead Water Damage Restoration Specialist

2 months ago

Edmonton, Alberta, Canada First Onsite - CA Full time
Job Summary

First Onsite - CA is seeking a highly skilled and experienced Lead Water Damage Restoration Specialist to join our team. As a key member of our emergency response team, you will be responsible for leading water damage restoration projects and ensuring the highest level of customer satisfaction.

Key Responsibilities
  • Project Leadership: Lead water damage restoration projects from initial response to completion, ensuring timely and efficient execution.
  • Team Management: Train and supervise water damage technicians and laborers, providing guidance and support to ensure successful project outcomes.
  • Customer Service: Provide exceptional customer service, communicating effectively with clients to understand their needs and expectations.
  • Site Management: Ensure all work sites are safe, clean, and free from hazards, adhering to industry standards and regulations.
  • Collaboration: Work closely with construction crews, insurance companies, and other stakeholders to ensure seamless project execution.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: Minimum 2 years of experience in water damage restoration or a related field.
  • Certifications: WRT certification is an asset.
  • Skills: Excellent communication and interpersonal skills, ability to work independently and as part of a team, strong problem-solving skills, and a customer-focused approach.
What We Offer
  • Competitive Compensation: A competitive hourly wage based on experience.
  • Benefits: An exceptional extended health plan, including medical, dental, and vision coverage.
  • Professional Development: Opportunities for professional growth and development, including training and education assistance.
  • Work-Life Balance: A healthy work-life balance, with opportunities for flexible scheduling and a positive work environment.