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Director of Care Services

2 months ago


Lindsay, Ontario, Canada City of Kawartha Lakes Full time
Job Summary

We are seeking a highly skilled and experienced Associate Director of Care to join our team at City of Kawartha Lakes. As a key member of our leadership team, you will play a critical role in ensuring the delivery of high-quality care services to our residents.

Key Responsibilities
  • Oversee the nursing team and ensure that care is delivered in accordance with established policies and procedures.
  • Perform nursing duties to ensure clinical excellence and provide guidance to nursing staff.
  • Develop and implement clinical care processes to ensure that care is delivered according to individual plans of care for residents.
  • Lead the implementation and monitoring of required clinical programs, including Falls Prevention, Skin and Wound Care, Continence Care, and Pain Management.
  • Participate in committees and contribute to the development of policies and procedures related to care services.
  • Model and foster an environment of positive customer service in all aspects of care.
  • Coordinate and ensure care processes for the RAI MDS Program, Nursing Rehab, and Restorative Care Program are implemented, including evaluation outcomes and monitoring of performance metrics.
  • Lead the recruitment, retention, orientation, and employee labour relations efforts related to Personal Support Workers and Care Support Assistants.
  • Identify nursing department learning needs and make provisions for appropriate education to support clinical care program delivery and increase capacity building of team members.
  • Provide team members with regular feedback regarding performance through the probationary period and continuous performance evaluations.
  • Support home area/neighbourhood leaders with complex care issues or concerns to foster positive resident outcomes.
  • Assist in the development, monitoring, and evaluation of staffing patterns in accordance with the nursing budget and with Collective Bargaining Agreements as applicable.
  • Contribute to the development of job routines for all nursing personnel.
  • Ensure clinical care is delivered in a manner that is resident-centred and fosters evidence-based best practice.
  • Work with the Director of Care to ensure nursing practice aligns with the College of Nurses and the organization's vision, mission, and values.
  • Promote an effective move-in and move-out process.
  • Participate in Resident and Interdisciplinary Team Conferences as required.
  • Work in accordance with the organization's Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.
  • Monitor procurement and supply control procedures to ensure timely availability of resources within the nursing department.
Requirements
  • Current registration with the provincial College of Nurses.
  • Bachelor's of Science in Nursing or equivalent post-diploma education preferred.
  • A minimum of 3 years' experience in clinical nursing in seniors' care that may include geriatric, long-term care, rehabilitation, or chronic care settings.
  • Knowledge of provincial Long-Term Care Act & Regulations preferred.
  • Excellent proficiency with WORD, email, internet use, and computerized documentation.
  • Ability to coach and mentor team members.
  • Strong customer service experience.
  • Willingness to upgrade and maintain personal and educational qualifications as required by the changing demands of the job.