Keyholder, Part-Time
3 weeks ago
About the Role:
We're seeking a highly motivated and customer-focused Keyholder to join our team at Warby Parker. As a Keyholder, you will be responsible for leading the sales floor, front-of-house operations, and team touchbases when a manager is not present. You will also be responsible for opening and closing the store, and helping to foster an inclusive culture by treating customers and colleagues with respect.
Key Responsibilities:
- Communicate Warby Parker's values and brand philosophy to customers
- Promote an efficient, inclusive, and service-minded retail environment
- Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
- Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
- Lead the selling on the floor, front-of-house operations, and team touchbases when a manager is not present
- Open and close the store
- Help foster an inclusive culture by treating customers and colleagues with respect
Requirements:
- Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
- Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service
- Cool under pressure and able to adapt quickly
- A go-getter with an entrepreneurial spirit
- Curious and eager to learn
- A team player who is passionate about helping customers and teammates alike
- An innovative, proactive problem-solver
- Proud of your work and self-motivated to be a top performer
- Able to bring a positive, fun energy to the workplace, even when working long hours
- Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
What We Offer:
Warby Parker, in good faith, believes that the posted hourly range is accurate for this role in British Columbia at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.
Pay Range: $19.55—$21 CAD
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