Retail Operations Lead

4 days ago


Banff, Alberta, Canada Disability Solutions Full time
About the Role

We are seeking a Retail Operations Lead to join our team at Disability Solutions. As a key member of our leadership team, you will be responsible for driving store performance on the floor through guest experience and team achievement of daily sales targets. You will provide input to team member performance evaluations and recommendations into store hiring decisions, and act as Supervisor on Duty when leading the floor.

Responsibilities:
  • Develop and implement strategies to improve guest experience and drive sales growth.
  • Lead from the floor as Supervisor on Duty to assess and fulfill the needs of the business, team, and guests.
  • Provide input to team member performance evaluations and make recommendations into store hiring decisions.
  • Maintain operational excellence throughout shift and conduct preparation activities to ensure in-store readiness for guests.
Requirements:
  • 1 year of retail or customer experience, with some experience in leading, mentoring, or delegating with others.
  • Ability to travel to assigned store with reliable transportation methods.
Benefits:

The estimated salary for this role is $28-$31 per hour, plus a target bonus of $3 per hour. Employees are also eligible for extended health and dental benefits, paid time off, savings and retirement plan matching, and other perks.



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