Business Operations Specialist

4 weeks ago


SaintAnselme, Quebec, Canada Desjardins Full time

The position of Business Operations Specialist - Financial Services is a full-time, on-site role at Desjardins. The incumbent will be responsible for various operational tasks related to financial products and services.

Key Responsibilities
  • Process and reconcile reports and requests from caisse sectors, including Shared Services Centre reports, clearing, direct deposits and withdrawals, adjustments, and monitoring of authorized transits.
  • Input, validate, and save data in the system.
  • Carry out liaison activities with relevant Desjardins components, such as the Shared Services Centre, AccèsD Contact Centre, Business Centre, and Student Service Centre.
  • Perform search requests, organize, and produce requested information according to established procedures.
  • Carry out filing and document management activities, including purging and storage, in accordance with current practices and regulations.
  • Take transactional, convenience, and informational calls from the AccèsD Contact Centre and propose customized solutions.
  • Ensure that activities are completed in a timely fashion and in accordance with prescribed quality standards.

This role requires a high school diploma in a related field and a minimum of two years of relevant experience. Knowledge of French is required, as well as knowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components, and distribution networks.

Salary and Benefits

The estimated annual salary for this position is around $65,000 CAD, plus 4 weeks of flexible vacation starting in the first year, a defined benefit pension plan, group insurance, reimbursement of health and wellness expenses, and telework equipment.

A competitive salary, annual bonus, and benefits package make this an attractive opportunity for candidates looking to grow their careers in financial services.



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