Fiduciary Services Director

2 weeks ago


Toronto, Ontario, Canada National Bank Full time
Job Description:

In this pivotal role as a Fiduciary Services Director, you will spearhead the development and launch of our cutting-edge Exchange Traded Funds (ETF) service model at National Bank. With a strong background in asset management or servicing, you will oversee the end-to-end service model, ensuring seamless execution and continuous improvement.

Key Responsibilities:

  • Develop and implement the ETF service model, working closely with technology infrastructure experts to drive innovation and efficiency.
  • Manage day-to-day operations, fostering a culture of excellence and customer satisfaction.
  • Maintain effective communication with multiple lines of business to identify and mitigate risk issues in real-time.
  • Drive business growth by analyzing market trends and developing strategic partnerships.
  • Lead vendor relationships and external partnerships, ensuring compliance with agreements and regulations.

About You:

We're seeking a seasoned professional with 7-10 years of experience in asset management or servicing, preferably in the back office or middle office. Your expertise in managing supplier relationships and passion for ETF servicing will be invaluable assets to our team. A master's or bachelor's degree in business, finance, economics, or a related field is essential.

What We Offer:

  • A competitive salary of $120,000 - $150,000 per annum, commensurate with experience.
  • A comprehensive benefits package, including health and wellness programs, flexible group insurance, and a generous pension plan.
  • The opportunity to work in a dynamic, entrepreneurial environment that values customer satisfaction, teamwork, and innovation.

Join Our Team:

National Bank is a bank on a human scale, recognized for its courage, entrepreneurial culture, and passion for people. As a Fiduciary Services Director, you will be part of a collaborative and professional environment that fosters individual growth and learning. If you are a results-driven, client-focused professional with a passion for fiduciary services, we encourage you to apply.


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