Technical Product Marketing Manager

1 month ago


Toronto, Ontario, Canada Calabrio, Inc. Full time
Unlock the Power of Customer Experience Intelligence

At Calabrio, Inc., we're revolutionizing the customer experience landscape with our cutting-edge cloud platform and AI-driven analytics tools. We're seeking an experienced Technical Product Manager to lead the development of our advanced bot analytics product.

Key Responsibilities:
  • Collaborate with engineering, data science, and UX teams to design and deliver innovative analytics solutions.
  • Conduct market research and competitive analysis to identify trends, opportunities, and threats in the analytics space.
  • Drive the development and refinement of key product features, ensuring they meet high standards of quality and usability.
  • Manage stakeholder expectations, providing regular updates on product progress, timelines, and risks.
  • Analyze product performance using key metrics, iterating on the product based on data-driven insights.
Requirements:
  • Bachelor's degree in computer science, engineering, data science, or a related field; MBA or advanced degree is a plus.
  • 5+ years of experience in product management, with a focus on data analytics, software, or technology products.
  • 2+ years of experience with Python, Excel, SQL.
  • Strong technical background, with the ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders.
  • Proficiency in agile development methodologies and experience managing product lifecycles in fast-paced environments.
  • Demonstrated ability to analyze data, derive insights, and make data-driven decisions to inform product strategy and development.
What We Value:

We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success.



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