Floral Manager

2 days ago

Burlington, Ontario, Canada Fortinos Full time

Job Summary:

We are seeking a highly skilled and experienced Floral Manager to join our team at Fortinos. As a key member of our retail team, you will be responsible for overseeing the floral department and ensuring exceptional customer service is provided to our customers.

Key Responsibilities:

  • Manage the floral department to achieve maximum sales and profit.
  • Develop and implement strategies to increase customer satisfaction and loyalty.
  • Oversee the ordering and merchandising of floral products to ensure a wide variety of creative and fresh arrangements are available to customers.
  • Supervise and train floral department employees to ensure they are providing excellent customer service and meeting sales targets.
  • Ensure the maintenance of safety procedures and sanitation standards in the floral department.
  • Respond to customer inquiries and resolve any issues in a courteous and professional manner.

Requirements:

  • Minimum of three to five years' experience in the floral industry, preferably with two years of management experience.
  • Post-secondary education in floral design or specialized on-the-job training.
  • Exceptional customer service skills and the ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Flexibility to work a variety of hours, including days, evenings, and weekends.

What We Offer:

At Fortinos, we value our employees and offer a competitive compensation package, opportunities for career growth and development, and a positive and supportive work environment.

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