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Fragrance Consultant

2 months ago

Calgary, Alberta, Canada Hudson's Bay Full time
About the Role

We are seeking a skilled Fragrance Advisor to join our team at Hudson's Bay. As a Fragrance Advisor, you will be responsible for providing exceptional customer service and expertise in beauty products and services.

Key Responsibilities
  • Initiate service consultations by asking open-ended questions to understand customer preferences and needs.
  • Build long-term partnerships and a client base through establishing and maintaining strong customer relationships.
  • Promote sales of beauty products, providing information on new or existing products and services.
  • Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers.
  • Leverage product knowledge as a differentiating factor in the service experience.
  • Assist in the execution of special events, seasonal gift with purchase, and holiday programs.
Requirements
  • Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services.
  • Good knowledge of various beauty products and services available.
  • Ability to conduct sit-down makeup and skincare consultations and demonstrate application.
  • Commitment to providing excellence in customer service.
  • Full flexibility with schedule (including evenings and weekends).
About Us

Hudson's Bay is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that reflects the diversity of our customers and communities.