Store Operations Manager
1 month ago
Store Team Leader Job Description
Northern Reflections is seeking a Store Team Leader to assist Store Management with the opening and closing of the store, and lead the team to achieve sales budget targets while ensuring exceptional customer service.
About the Role
- Assist Store Management in delivering company objectives and initiatives.
- Meet or exceed personal and store sales budgets.
- Achieve key performance indicators.
- Demonstrate and coach Fundamental Selling Skills.
- Ensure a high level of customer service.
- Promote campaign goals.
- Sell the Northern brand.
- Process customer purchases at the cash register.
- Coach and provide feedback to store associates.
- Assist in managing contests and in-store promotions.
- Recruit sales associates.
- Lead sales associates to achieve sales budgets.
- Plan and implement visual directions and layouts.
- Maintain a clean and well-presented store.
Requirements
- 1-2 years retail or customer service experience.
- Proven ability to attain or exceed sales goals.
- Able to inspire and motivate a team.
- Fashion knowledge and ability to build outfits.
- Demonstrates initiative and works well with a team.
- Flexible to work evenings and weekends.
- Ability to adapt to customer needs.
- Strong communication skills.
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