Retail Store Operations Manager

3 weeks ago


Waterloo, Ontario, Canada Fit For Life Full time
Job Title: Retail Store Operations Manager

About the Role:
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Fit For Life. This is an exciting opportunity for a motivated individual who can effectively manage and lead a team of sales representatives in a fast-paced retail environment.

Key Responsibilities:
- Assign sales teams to duties, ensuring maximum productivity and customer satisfaction.
- Hire and train or arrange for training of staff members, equipping them with the skills and knowledge required to excel in their roles.
- Authorize payments by cheque and manage cash transactions accurately.
- Order merchandise and maintain inventory levels, minimizing waste and excess stock.
- Establish work schedules, balancing employee needs with business demands.
- Sell merchandise, utilizing effective sales techniques to meet targets and enhance customer experience.
- Prepare reports on sales volumes, merchandising, and personnel matters, providing insights to inform strategic decisions.
- Resolve issues promptly, addressing customer complaints, supply shortages, and other operational challenges.

Requirements:
- 2+ years of experience as a Retail Store Supervisor or similar role, with a proven track record of success.
- Strong leadership and communication skills, with the ability to motivate and guide a team towards common goals.
- Excellent organizational and time management skills, ensuring seamless day-to-day operations and timely completion of tasks.
- Proficiency in computer and technology, including iOS and MS Outlook, with the ability to learn new systems quickly.

What We Offer:
- Competitive salary range: $60,000 - $80,000 per annum, depending on experience.
- Opportunities for professional growth and development within a dynamic and supportive organization.
- Collaborative work environment, fostering teamwork and innovation.

Location:
This position is based in-store, requiring regular presence and commitment to our physical location.

About Us:
Fit For Life is a leading retailer dedicated to providing exceptional customer experiences and delivering high-quality products.

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