Produce Team Member
2 weeks ago
The primary function of the Produce & Bulk Staff is to maintain a well-stocked floor and clean department area while providing great customer service and adhering to general operating procedures.
Responsibilities:
- Follows designated departmental methods and store policies and procedures, including organic compliance standards, for prioritizing, organizing, and receiving orders, labeling, rotating, and processing stock, storage, cleaning, and waste removal.
- Maintains clean, neat, and appropriately labeled shelves (e.g., product name, price, sale price, etc.).
- Coordinates the flow of stock from the back store room onto the shelves and into bins on the sales floor, pulling and rotating product according to expiration dates.
- Maintains awareness of spatial orientation on the floor to allow ease of customer traffic in the aisles.
- Provides excellent customer service by offering prompt, informative, and polite customer service to all customers when on the floor or over the phone (includes retrieving products for customers and ensuring customer questions or concerns are addressed).
- Communicates effectively with supervisors, fellow employees, and customers regarding special orders, product requests, and day-to-day briefs as per departmental methods and policies.
- All other tasks deemed necessary by the Department Manager.
Requirements:
- Previous experience working with produce, retail, grocery, and/or customer service is an asset.
- No previous education required.
- Ability to move loads of 35+ lbs.
- Strong work ethic, shows initiative, and the motivation to complete work assignments.
- Punctuality - arriving to work on time and completing assigned shifts.
- Flexibility of schedule (weekends).
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