Food Service Supervisor
1 week ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Eden Bento Cafe. As a key member of our operations team, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient and effective operations.
- Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and compliance.
- Menu Planning and Inventory
- Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
- Collaborate with our culinary team to develop and implement menu plans that meet customer demands and quality standards.
- Customer Service and Quality Control
- Ensure that food and service meet quality control standards, addressing customer complaints and concerns in a professional and timely manner.
- Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
- Reporting and Administration
- Prepare and submit reports on sales, inventory, and customer feedback, supporting data-driven decision-making.
- Manage and maintain accurate records of staff performance, training, and development.
- Education and Experience
- Secondary (high) school graduation certificate.
- 2 years to less than 3 years of experience in a similar role.
- Work Environment and Physical Capabilities
- Fast-paced environment with a focus on customer satisfaction and quality service.
- Permanent position with a minimum of 30 to 35 hours per week.
- Work language: English.
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