Print Equipment Field Service Specialist
3 weeks ago
Are you passionate about delivering exceptional technical support and problem-solving in a production print environment? We're seeking an experienced Production Print Field Service Technician to join our innovative team at Docucomm Business Systems Inc.
Key Responsibilities:- Perform on-site maintenance and repairs for production print equipment.
- Diagnose and resolve technical issues promptly to minimize production downtime.
- Conduct regular inspections and implement preventive maintenance procedures.
- Install, configure, and calibrate production print machinery for optimal performance.
- Closely collaborate with clients, providing outstanding customer service and support.
- Demonstrated experience in servicing and repairing Canon and Konica Minolta equipment and production print machinery.
- Proficient in mechanical and electrical troubleshooting within a production print environment.
- Familiarity with various production print technologies and systems, including Canon and Konica Minolta.
- Exceptional communication skills and a strong customer service orientation.
- Network Skills:
- Install and troubleshoot basic printing and scanning solutions.
- Microsoft OS peer-to-peer and client-side of server environments.
- Familiar with printing from common business apps.
- Moderate pre/post consulting ability.
- Must have previous experience in servicing Canon and Konica Minolta equipment.
- HP Wide format experience is an asset.
- Must be positive, outgoing, self-motivated, and committed to building and maintaining strong customer relations.
- Must own a vehicle and possess valid insurance with appropriate coverage and a valid driver's license in good standing.
- Competitive salary range: $80,000 - $110,000 per year
- Ongoing training and professional development opportunities
- Benefits package includes medical, dental, and vision coverage
- Generous paid time off and holidays
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Production Print Solutions Specialist
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