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Restaurant Operations Manager

2 months ago


Red Deer, Alberta, Canada Edo Japan Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Edo Japan. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and co-ordinate the activities of our kitchen staff, ensuring that all tasks are completed efficiently and effectively.
    • Train and develop our team members to ensure they have the skills and knowledge required to perform their duties to the highest standard.
  • Operations Management
    • Establish and implement effective systems and procedures to ensure the smooth operation of the restaurant.
    • Monitor and control inventory levels, ensuring that we have the necessary stock to meet customer demand.
    • Manage the preparation and presentation of food, ensuring that it meets our high standards of quality and presentation.
  • Customer Service
    • Ensure that all customers receive a high level of service, responding promptly to their needs and concerns.
    • Monitor and address any customer complaints or issues, ensuring that they are resolved quickly and efficiently.
  • Financial Management
    • Prepare and manage the restaurant's budget, ensuring that we are operating within our financial targets.
    • Monitor and control costs, identifying areas where we can reduce expenses and improve efficiency.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 1 year to less than 2 years of experience in a similar role
  • Skills and Abilities
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment
    • Physical stamina to stand for extended periods
Working Conditions
  • Fast-paced environment
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Walking
  • Physically demanding