Hotel Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Hotel Manager to join our team at Days Inn. As a Hotel Manager, you will be responsible for the overall management of the hotel, including daily operations, staff supervision, and customer service.
Key Responsibilities:- Develop and Implement Policies and Procedures: Create and enforce policies and procedures to ensure smooth hotel operations.
- Staff Supervision: Recruit, train, and supervise hotel staff to ensure excellent customer service.
- Negotiate with Suppliers: Negotiate with suppliers to obtain the best possible rates for materials and supplies.
- Conduct Training Sessions: Conduct regular training sessions to ensure staff are up-to-date with hotel policies and procedures.
- Front Desk Duties: Perform front desk duties, including checking-in guests and handling customer complaints.
- Budgeting and Financial Management: Prepare and manage hotel budgets, monitor revenues and expenses, and make financial decisions to ensure the hotel's profitability.
- Marketing and Events: Develop and implement marketing plans to attract new customers and manage events to increase hotel revenue.
- Maintenance and Repairs: Oversee maintenance and repair activities to ensure the hotel's facilities are well-maintained.
- Policy Enforcement: Enforce hotel policies and procedures to ensure a smooth and efficient operation.
Requirements:
- College/CEGEP education
- 2 years to less than 3 years of experience in hotel management
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Knowledge of hotel operations and management
Working Conditions:
- Permanent position
- 42.5 hours per week
- English language required
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