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Customer Service Manager

2 months ago


Sechelt, Canada VG PROFESSIONALS LTD. Full time
Job Title: Customer Service Supervisor

We are seeking a highly organized and team-oriented Customer Service Supervisor to join our team at VG Professionals Ltd. The successful candidate will be responsible for supervising workers and projects, preparing production and other reports, and ensuring health and safety regulations are followed.

Key Responsibilities:
  • Supervise workers and projects to ensure efficient and effective operations
  • Prepare production and other reports to track progress and identify areas for improvement
  • Ensure health and safety regulations are followed to maintain a safe working environment
  • Co-ordinate and schedule activities to meet deadlines and goals
  • Recruit and hire workers and carry out related staffing actions
  • Train or arrange for training to develop employee skills and knowledge
  • Estimate costs and materials to ensure budgetary compliance
Requirements:
  • 1 year to less than 2 years of experience in a customer service or supervisory role
  • Strong organizational and communication skills
  • Ability to work independently and as part of a team
  • Knowledge of health and safety regulations and procedures
Preferred Qualifications:
  • Experience working with diverse populations, including newcomers and refugees
  • Knowledge of language training and skills training programs
  • Experience with mentorship programs and coaching
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment