Full-Time Customer Service Representative

2 weeks ago


Montreal, Quebec, Canada Randstad Canada Full time

We are seeking a skilled customer service representative to join our team. As a key member of our organization, you will be responsible for providing exceptional service to clients while working in a dynamic and fast-paced environment.

With a strong focus on customer satisfaction, you will be the face of our company, interacting with clients through phone, email, or in-person. Your primary goal will be to resolve client issues efficiently and effectively, ensuring a positive experience for all.

In this role, you will have the opportunity to develop your skills and expertise in areas such as conflict resolution, problem-solving, and communication. You will work closely with other teams to achieve common goals and contribute to a collaborative and inclusive work environment.

To succeed in this position, you must possess excellent communication and interpersonal skills, both written and verbal. Fluency in both French and English is essential, as you will interact with clients who speak these languages. Additionally, you should be able to work independently and as part of a team, adapting to changing priorities and deadlines.

This is a full-time opportunity with a competitive salary range of $46,000 - $54,000 per year, depending on experience. The salary may vary based on factors such as location, qualifications, and performance. Benefits include a hybrid work model, with 2-3 days of in-office work per week, located in downtown Montreal/Ville-Marie near Bonaventure station. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings options.

The ideal candidate will have prior experience in customer service or a related field, with a proven track record of delivering excellent results. A background in finance or a related industry is an asset, but not required. If you are a motivated and detail-oriented individual with a passion for providing outstanding customer service, we encourage you to apply for this exciting opportunity.



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