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Technical Consultant
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SolidCAD, a leading Autodesk Platinum Partner in Canada, is seeking a highly motivated and experienced Technical Consultant to join our Civil Infrastructure & SIG division. As a key member of our team, you will play a crucial role in delivering innovative solutions and exceptional customer service to our clients across Canada.
Key Responsibilities- Collaborate with our sales team to identify and develop high-value service opportunities aligned with our team's objectives and technical strengths.
- Analyze client needs and provide formal responses to commercial scenarios and challenges, including proposals, work statements, recommendations, and project plans.
- Perform pre-sales activities, process evaluations, discovery calls, concept proofs, and technology demonstrations. Post-sales, provide consulting, software training, implementation, and support services.
- Assist clients in defining workflows, customizations, and standards related to their use of Civil 3D and complementary technologies.
- Work with our internal team to contribute to responses to RFPs.
- Participate in regularly scheduled meetings with clients and internal teams. Contribute to meeting notes, delegate tasks, review completed work, and document issues, risks, or concerns.
- Maintain accurate project files in Salesforce.
- Support the marketing team in creating project success stories and content for the website and social media channels. Participate in marketing events.
- Stay up-to-date with Autodesk's infrastructure civil solutions and industry trends and best practices.
- Intermediate to advanced knowledge of Autodesk Civil 3D for land surveying, land development, transportation, drainage, and landscape design applications.
- Familiarity with project workflow and production of design deliverables, adhering to specific CAO standards for civil engineering disciplines.
- Minimum 5 years of experience in the civil infrastructure sector.
- Experience in training and mentoring at a professional level related to technology design, including a deep understanding of workflows, roles, and deliverables in a typical civil engineering project.
- Understand the fundamentals of software deployment, licenses, and configuration concepts, particularly regarding models, project configuration, standards, and content management.
- Strong documentation skills to provide design solutions, technical proposals, and training documents.
- Ability to work under pressure, manage variable workloads, and take initiatives to ensure task completion.
- Demonstrate excellent verbal and written communication skills for optimal interactions between clients, technical teams, sales teams, operations, and management.
- Valid driver's license and willingness to travel within the province and occasionally in other Canadian provinces.
- Bilingual (English/French).
- Comfortable working directly with clients and a diverse group of employees at SolidCAD.
- Excellent problem-solving skills for clients with a 'think outside the box' and 'anything is possible' approach.
- Follow online Autodesk courses to stay up-to-date on software features.
- Exhibit leadership with assigned tasks.
- Positive attitude focused on success.
- Satisfaction in problem-solving.
- Ability to customize or develop CAO applications or modules.
- Experience in data management and geospatial databases.
- Experience working with GIS solutions.
