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Store Manager Contract Lead
2 months ago
About the Role
We are seeking a highly motivated and experienced Store Manager Contract to lead our store team and drive retail excellence. As a key member of our team, you will be responsible for delivering strong sales results, an engaging customer experience, and driving customer loyalty.
Key Responsibilities
- Lead and work as part of a successful team to meet customer needs
- Shape a customer-focused store experience by leading the team to drive customer engagement through our products, campaigns, and activism
- Problem-solve effectively and proactively using available resources
- Communicate effectively and act as a flexible and responsible role model to your team
- Meet sales and performance targets
- Manage stock and monitor and manage change
- Confidently use data to make sound commercial and business decisions to drive sales and team performance
- Identify and attract high-potential candidates and develop current team members to succeed in their goals
What We Look For
- Experience in a customer-facing role, people leadership, and team development
- Able to meet sales and performance targets with outstanding planning and organizing skills
- Ability to work collaboratively within a feedback culture
- Experience coaching and developing a successful team
- Outstanding leadership and communication skills
- Experience using data to make sound business decisions
- Comfortable with Microsoft Office Suite
- Flexibility to work across Sunday to Saturday is required
What We Offer
- Benefits start within your first month
- Comprehensive onboarding in your new position
- Training hours for you and your team as needed
- A 50% discount on regular products and 30% on Gifts
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
- Paid volunteer days - so you can spend time with the causes that matter to you
- Ability to make connections with Community Partners to drive local activism
- (UN) Uniform - We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
- Ability to offer a real living wage to your Customer Consultants
- Opportunities to grow within the Brand
Talent Drivers
- Commerciality
- Collaborative Skills
- Leadership
- Personal Conduct
- Purpose
We believe in a world where all people are seen, valued, supported, represented at every level, and can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview.
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