Technical Support Specialist
3 weeks ago
At TTi, our people come for the opportunity and stay for the culture. As a Customer Experience Representative, you will play a vital role in ensuring our customers have an exceptional experience with our products.
Position SummaryPOSITION TITLE: Technical Support Specialist (12-month contract)
REPORTS TO: Team Lead - Customer Experience
DEPARTMENT: Milwaukee Brand
LOCATION: North York, ON
BAND LEVEL: L1
We are seeking a highly motivated and detail-oriented individual to join our team as a Technical Support Specialist. This is a 12-month contract position, offering a unique opportunity to gain valuable experience in customer service and technical support.
The successful candidate will be responsible for providing top-notch support to our customers, addressing their concerns and resolving issues in a timely and professional manner. This includes responding to inquiries via phone, email, and online chat platforms.
To be successful in this role, you must possess excellent communication skills, both written and verbal. You should also be comfortable working in a fast-paced environment and able to multitask with ease.
In addition to your technical skills and knowledge, we value individuals who can bring a positive attitude, strong work ethic, and commitment to delivering exceptional customer service.
Salary:$60,000 per annum, commensurate with experience.
This salary estimate is based on industry standards and takes into account the location, job requirements, and expected qualifications of the successful candidate.
What We Offer:At TTi, we offer a dynamic and supportive work environment that fosters growth and development. Our comprehensive benefits package includes:
- A competitive salary and bonus structure
- A comprehensive health and dental benefits plan
- A generous paid time off policy
- Ongoing training and development opportunities
We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding career opportunity, please apply today.
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