Technical Operations Specialist

2 weeks ago


Gatineau, Quebec, Canada Telesat Full time

  1. As a key member of the Telesat team, you will be responsible for delivering exceptional technical support and services to our global customer base.
Main Responsibilities:

  1. Field incoming help requests from end-users via various communication channels, utilizing excellent interpersonal and problem-solving skills to elicit problem details and provide courteous assistance.
  2. Diagnose, resolve, and escalate complex technical issues, leveraging strong analytical and troubleshooting skills to identify root causes and propose creative solutions.
  3. Collaborate with senior staff and corporate technology groups to ensure timely resolution of priority support issues, documenting all relevant information prior to escalation.
  4. Provide hardware and software support for end-user equipment, including installation, maintenance, and repair, as well as troubleshooting of network and security problems.
  5. Assign user permissions and access for proprietary applications, and client software, ensuring seamless integration and optimal user experience.
Requirements:

  1. A minimum of 2-3 years' experience providing technical support in a similar environment, with a strong background in hardware maintenance and repair.
  2. Exceptional analytical and troubleshooting skills, with the ability to quickly learn new systems and software applications.
  3. Strong communication and interpersonal skills, with the ability to articulate technical information to both technical and non-technical audiences.
  4. Demonstrated experience in applying technical expertise to solve complex problems, with a proven track record of creative problem-solving and effective collaboration.
  5. Ability to work effectively in a fast-paced environment, prioritizing and scheduling tasks to maintain department standards and service level agreements.
About Telesat:

Telesat is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions to broadcast, telecommunications, corporate, and government customers worldwide.



  • Gatineau, Quebec, Canada Randstad Full time

    Operations Support SpecialistWe are seeking an experienced Operations Support Specialist to deliver exceptional service to our clients. The ideal candidate is a seasoned generalist with over 10 years of experience in systems administration and operations support.Key Responsibilities:Provide technical support and guidance to clientsCollaborate with...


  • Gatineau, Quebec, Canada Brookfield Renewable Full time

    About Brookfield RenewableBrookfield Renewable is committed to delivering a competitive compensation package. The estimated annual salary for this position is $60,000-$70,000.Job DescriptionWe are seeking a Technical Support Specialist to join our End User Services team in the Business Services group. As a Technical Support Specialist, you will be...


  • Gatineau, Quebec, Canada Randstad Canada Full time

    We are seeking an experienced Operations Support Specialist to contribute to the success of our IT operations. The ideal candidate is a seasoned generalist with over 10 years of experience in systems administration and operations support, capable of delivering exceptional service.Key Responsibilities:Provide comprehensive systems administration and...


  • Gatineau, Quebec, Canada Randstad Canada Full time

    Job Title: Operational Support SpecialistWe are seeking an experienced IT professional to fill this key role. The ideal candidate will have a strong background in systems administration and operations support, with a proven track record of delivering exceptional service.Responsibilities: Provide comprehensive systems administration and operations support,...


  • Gatineau, Quebec, Canada Randstad Canada Full time

    About the RoleRandstad Canada is seeking an experienced Operations Support Specialist (Level 3) to join our team. This role requires a seasoned generalist with over 10 years of experience in systems administration and operations support, capable of delivering exceptional service.Key ResponsibilitiesProvide comprehensive systems administration and operations...


  • Sainte-Thérèse-de-la-Gatineau, Quebec, Canada G2R Architecture Inc Full time

    We are seeking an experienced Technical Architectural Specialist to join our team at G2R Architecture Inc. The ideal candidate will have a strong background in architectural technology and excellent analytical skills.About the RoleThis full-time position offers a competitive salary of $65,000 - $85,000 per year, depending on experience.As a Technical...


  • Gatineau, Quebec, Canada Telesat Full time

    About UsTelesat is a leading global satellite operator providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate, and government customers for over 50 years.Our StoryBacked by a legacy of engineering excellence, reliability, and industry-leading customer service, Telesat has grown to be...


  • Gatineau, Quebec, Canada BGIS Full time

    About the RoleAt BGIS, we are seeking a skilled Facilities Maintenance Specialist to join our team. As a key member of our operations team, you will be responsible for assisting other technicians, performing maintenance and repair, and routine services on non-technical facility components.Key ResponsibilitiesProvide observations about facility conditions and...


  • Gatineau, Quebec, Canada Guillevin International Full time

    Job SummaryWe are seeking a skilled Warehouse Operations Specialist to join our team at Guillevin International. As a key member of our logistics team, you will be responsible for ensuring the efficient receipt, storage, and shipment of merchandise.Key ResponsibilitiesOffload trucks and verify the quantity and quality of merchandise received.Place and locate...


  • Gatineau, Quebec, Canada ADGA Group Consultants Inc Full time

    Job Title: Senior Systems SpecialistADGA Group Consultants Inc is seeking a highly skilled Senior Systems Specialist to join our team. As a key member of our team, you will be responsible for planning, configuring, and managing command and control communication and information systems in a distributed platform environment or within a client/server...


  • Gatineau, Quebec, Canada Telesat Full time

    At Telesat, we are a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years.Job SummaryWe are seeking a highly skilled Satellite Network Support Specialist to join our team in Gatineau, Quebec. As a key...


  • Gatineau, Quebec, Canada Guillevin International Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Operations Specialist to join our team at Guillevin International. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse, including receiving and processing inventory, managing stock levels, and maintaining a safe and...

  • SharePoint Specialist

    2 weeks ago


    Gatineau, Quebec, Canada ADGA Group of Companies Full time

    Job Title: SharePoint SpecialistThe ADGA Group of Companies seeks a skilled SharePoint Specialist to support the implementation and administration of specialized applications/software for a Corporate Information Management Cell:Manage, monitor, support and maintain corporate information management applications, including standard Enterprise BackOffice...


  • Sainte-Thérèse-de-la-Gatineau, Quebec, Canada G2R Architecture Inc Full time

    About G2R Architecture Inc.We are a dynamic architecture firm seeking an exceptional Technical Architectural Specialist to join our team. This role requires a strong background in architectural technology, excellent communication skills, and the ability to work under pressure.Job SummaryThe successful candidate will be responsible for preparing proposals,...


  • Gatineau, Quebec, Canada BrandSafway Full time

    About the Role:BrandSafway is a leading provider of access and specialized services to the global industrial, commercial, and infrastructure markets. As a Yard Operations Specialist, you will play a crucial role in ensuring the smooth receipt and shipping of materials.Duties and Responsibilities:Work under the authority of the Yard Supervisor to perform all...


  • Gatineau, Quebec, Canada Telesat Full time

    About the RoleWe are seeking a highly skilled Infrastructure Support Specialist to join our team at Telesat. As a key member of our IT department, you will be responsible for providing technical leadership and specialist expertise in the operation of our Corporate Servicedesk.Main ResponsibilitiesField incoming help requests from end-users via telephone and...


  • Gatineau, Quebec, Canada Holcim Full time

    Job SummaryWe are seeking a highly skilled Batching Operations Specialist to join our team at Holcim. As a key member of our production team, you will be responsible for ensuring the efficient and safe production of high-quality concrete products.Key Responsibilities• Conduct daily inspections of the batching plant to ensure compliance with laboratory...


  • Gatineau, Quebec, Canada Telesat Full time

    About the RoleWe are seeking a highly skilled Infrastructure Support Specialist to join our team at Telesat. As a key member of our IT department, you will be responsible for providing technical leadership and specialist expertise for the operation of our Corporate Servicedesk.Main ResponsibilitiesField incoming help requests from end-users via telephone and...


  • Gatineau, Quebec, Canada Brookfield Renewable Full time

    About the RoleAt Brookfield Renewable, we're seeking a skilled IT Support Specialist to join our Service Desk team. This role is ideal for individuals who enjoy providing top-notch technical support and are passionate about resolving complex issues.Key Responsibilities:Receive, prioritize, and resolve incoming requests via phone, email, and service desk...


  • Gatineau, Quebec, Canada ADGA Group Consultants Inc Full time

    Job SummaryADGA Group Consultants Inc is seeking a highly skilled Senior Systems Engineering Specialist to join our team. The ideal candidate will have a strong background in system engineering, with a focus on command and control communication and information systems.Main ResponsibilitiesCollaborate with project stakeholders to gather and analyze...