Retail Store Manager

4 weeks ago

Duncan, Canada Canadian Tire Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Canadian Tire. As a key member of our store team, you will be responsible for overseeing the daily operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train or arrange for training of staff to ensure they have the skills and knowledge required to meet our high standards.
  • Authorize the return of merchandise and ensure that all returns are processed efficiently and effectively.
  • Establish work schedules to ensure that the store is adequately staffed at all times.
  • Sell merchandise and provide excellent customer service to drive sales growth and customer satisfaction.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages, in a timely and professional manner.
  • Organize and maintain inventory to ensure that the store is well-stocked and that stock levels are optimized.
  • Supervise and co-ordinate the activities of workers to ensure that tasks are completed efficiently and effectively.
  • Provide customer service and ensure that all customers receive a positive experience.
Supervision:
  • Cashiers
  • Retail salespersons and sales clerks
Work Conditions and Physical Capabilities:
  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
Weight Handling:
  • Up to 23 kg (50 lbs)
Personal Suitability:
  • Client focus
  • Flexibility
  • Organized
  • Reliability
  • Team player
Benefits:
  • Dental plan
  • Disability benefits
  • Group insurance benefits
  • Life insurance
  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

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