Facilities Manager

5 days ago

Montreal, Quebec, Canada Midtown Athletic Clubs Full time
Job Summary

We are seeking a highly skilled and experienced Facilities Manager to join our team at Midtown Athletic Clubs. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our facilities, maintaining a safe and clean environment for our members and staff, and providing exceptional customer service.

Key Responsibilities
  • Safety Management & Functioning Facilities
    • Conduct daily walk-throughs to identify and address any safety or maintenance issues.
    • Partner with stakeholders to create a safe and attractive environment.
    • Work with the General Manager and National Facilities Director to ensure delivery of brand standards and initiatives.
  • Preventative Maintenance
    • Conduct regular maintenance inspections to ensure equipment is properly maintained.
    • Plan, direct, and manage general maintenance and preventative maintenance for all areas of the club property.
    • Optimize the use of preventative maintenance tools to account for all PM work orders and scheduling.
    • Identify and troubleshoot facility and fitness equipment when necessary.
    • Be available and on-call 24/7 for all facilities/maintenance emergencies.
    • Assist in managing the physical plant, including equipment, laundry, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
    • Maintain and operate equipment at optimum effectiveness, efficiency, and safety.
    • Partner with the housekeeping director to establish and manage an effective maintenance and cleaning program.
  • Vendors & Projects
    • Coordinate all ongoing facilities-related projects at the club.
    • Provide regular reporting and project status updates to the General Manager and National Facilities Director.
    • Oversee and participate in all capital improvement projects as needed.
    • Ensure all vendor contracts are executed to Midtown standards and, when necessary, flagged to the General Manager and/or National Facilities Director for revision.
    • Empower facilities department employees to provide excellent customer service, taking a proactive and friendly approach.
    • Display leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
    • Attend all required manager meetings.
    • Participate in the MOD schedule, which may include closing duties at least one regularly scheduled night per week.
  • Talent Development
    • Partner with the National Facilities Director to recruit and develop the best facilities team in the industry.
    • Evaluate and develop the facilities team to grow strengths and impact positive change to the brand.
    • Provide guidance and recommendations for recruitment and retention of world-class facilities and commit to Gain, Train, and Retain.
    • Hold the facilities team accountable for the timely completion and accurate communication of brand initiatives, fostering a culture of accountability and driving brand momentum.
  • Knowledge and Certification
    • Strong operational knowledge of HVAC and related mechanical systems is preferable.
    • Technical training or equivalent experience in engineering and maintenance is required.
    • CFM or IFMA certification is preferable.
    • Knowledge of Fire and Life Safety equipment and OSHA standards is required.
    • At least 5 years of hands-on facility maintenance experience is required.
    • A minimum of 3+ years of management experience in a related field is required.
    • Understanding of housekeeping and laundry operations is preferable.
    • Experience with swimming pool maintenance is preferable.
    • Computer literacy in MS Office, preventative maintenance systems like FMX, and building automation systems is required.
    • A degree from an accredited university is preferable.

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