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Supervisor - Shoe Co.

2 months ago

Grande Prairie, Canada Designer Brands Full time

Job Opportunity at Designer Brands

We are seeking a highly motivated and experienced Supervisor to join our team at Designer Brands, a leading retailer in the shoe industry. As a Supervisor, you will play a key role in leading our store environment, fostering inclusivity and diverse customer connections, and driving sales growth.

Key Responsibilities:

  • Lead by Example: Assume a leadership role and consistently create exceptional customer experiences, setting the tone for a positive and engaging store environment.
  • Product Knowledge: Maintain exceptional product knowledge and industry trend knowledge to provide customers with expert advice and recommendations.
  • Business Results: Facilitate achievement of business results by role modeling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation, and operational integrity.
  • Coaching and Feedback: Coach and provide feedback to team members as directed by Store Management to achieve segment success.
  • Teamwork and Communication: Foster teamwork, collaboration, and change advocacy within the store and district, maintaining effective, open lines of communication with the Store Manager.
  • Store Operations: Open and close the store proficiently, ensuring a seamless customer experience.

Qualifications:

  • Customer Focus: Open, approachable, and outgoing attitude when interacting with customers and co-workers.
  • Service Excellence: Excellent customer service and strong will to assist customer needs.
  • Results-Oriented: Motivated and driven to achieve results, with a strong work ethic and ability to work efficiently in a fast-paced team environment.
  • Adaptability: Openness to learn and develop new skills, flexibility, and ability to quickly adapt to change.
  • Scheduling: Ability to assume a variety of scheduled shifts, including closing shifts and weekends as required.

Benefits:

  • Discounts: Eligible for a 30% discount off regular-priced merchandise at our stores.
  • Flexible Scheduling: Flexible scheduling to accommodate your needs.
  • Professional Development: Opportunities for growth and training, including monthly bonus potential and access to our Employee Assistance Program.