Sales Associate
4 weeks ago
SALES ASSOCIATE
Northern Reflections is seeking a Sales Associate to contribute to the success of our store team. The ideal candidate will be accountable for achieving daily sales results and delivering exceptional customer service while adhering to our Fundamental Selling Skills program and meeting key performance indicators.
Key Responsibilities:
- Meet or exceed daily sales goals and key performance indicators
- Utilize Fundamental Selling Skills to provide an outstanding customer experience
- Deliver customer service standards ensuring an excellent customer experience at all times
- Promote campaign goals and sell Northern as a brand
- Process customer purchases quickly and accurately at the cash register
- Demonstrate open, respectful, and courteous communication
- Perform other duties as assigned
- Follow company directives and initiatives and work in a safe and secure manner
- Assist in store visual layouts and maintain visual standards
- Assist in preparation of product and maintain a neat, clean, and well-presented store
Requirements:
- Retail sales/customer service experience in a specialty store, preferably apparel
- Proven ability to attain or exceed sales goals (KPIs)
- Passion for fashion and ability to build outfits for customers
- Demonstrates initiative and works well with a productive team
- Flexible and able to work flexible hours to match business needs, including evenings and weekends
- Ability to adapt to the needs of the customer and store team
- Builds relationships, trust, and loyalty
- Strong communication skills
- Ability to work independently with confidence
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