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Technical Solutions Specialist
1 month ago
At Trulioo Information Services Inc., we are seeking an exceptional Technical Solutions Specialist to join our team. As a crucial member of our Implementation department, you will play a vital role in delivering top-notch technical assistance to our enterprise clients and partners.
The ideal candidate will possess in-depth knowledge of integrating and supporting development using various RESTful APIs, with experience in troubleshooting web applications on mobile browsers. Additionally, proficiency in Javascript, Node, and React.js is highly desirable.
In this exciting role, you will:
- Serve as the primary subject matter expert for Trulioo's Platform and Services, focusing on our Identity Document Verification product.
- Collaborate with multiple departments, including Product Management, Sales, Account Management, and Data Analytics, to build customer feedback loops and drive constant improvement.
- Provide exceptional customer service, ensuring Trulioo maintains its position as a leading trusted expert in Identity Verification.
To succeed in this position, you will need:
- A minimum of 3 years' experience in building, supporting, and troubleshooting front-end SaaS applications.
- An ability to think critically, troubleshoot proactively, and solve complex problems while effectively prioritizing and executing tasks under pressure.
- A strong aptitude for learning new technologies quickly, with a high level of technical experience and skills in software troubleshooting, ad-hoc script writing, and documentation.
We offer a competitive salary range of $90,000 - $110,000 per annum, commensurate with experience, along with opportunities for growth and professional development in a dynamic and innovative company environment.