Senior UX Content Strategist

3 weeks ago

Calgary, Alberta, Canada Critical Mass Full time

As a Senior UX Writer at Critical Mass, you will be a highly experienced professional who loves to collaborate closely with creatives and strategists to build apps and online experiences that are enjoyable and intuitive for the user.

You are an expert at grasping complex digital products and systems, leading the identification of communication challenges, and coming up with copy solutions that are brilliant and on-brand.

To turn out smart, insightful results, you pull from a wide variety of experiences on past projects. You complement your writing skills with a strong understanding of other aspects of online marketing and transactional platforms, especially visual communication, usability, UI/UX design, and strategy.

When confronted with something new or unfamiliar, you seize the opportunity to learn and expand your skillset. You are self-starting, able to create top-quality work with minimal oversight, and motivated by a desire to help your team produce exceptional results.

You will:

  • Collaborate with UX designers, art directors, and producers to bring complex projects to life.
  • Work closely with art directors and designers to ensure copy tone and style are consistent with visual tone and style.
  • Participate in strategic brainstorming, campaign development, and creative execution.
  • Interact with project teams to understand business objectives and audience demographics.
  • Translate creative direction and copy points from creative briefs into engaging and effective copy concepts.
  • Maintain the very highest standards of copywriting and quality control.

You have:

  • 7+ years of experience as a copywriter in an agency or in-house environment, including experience with interactive media.
  • Acute attention to detail.
  • Exceptional writing skills, including the ability to write in a range of styles for varied projects with diverse audiences.
  • A keen enthusiasm for and demonstrable understanding of Web trends and technologies.
  • A strong understanding of marketing and advertising principles.
  • Experience managing complex and rapidly evolving copy decks.
  • The ability to work on multiple projects simultaneously and effectively juggle diverse writing demand.

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you are looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today.

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible. Our new hires and employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to:

Strengthen opportunity for continuous learning

Improve collaboration and team relationships.

Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmassandus.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: job-scams#avoid
If Canada based: consumer-affairs.html
If U.K. based: consumer-protection-rights
If Costa Rica based: consejos_practicos.aspx

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