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Restaurant Operations Manager

1 month ago

Waterloo, Ontario, Canada Ben Thanh Waterloo Full time
Restaurant Operations Manager

At Ben Thanh Waterloo, we are seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.

Key Responsibilities:
  • Budget Management: Analyze and manage the restaurant's budget to ensure profitability and efficiency.
  • Staff Management: Supervise and train staff to ensure excellent customer service and high-quality food preparation.
  • Inventory Management: Monitor and control inventory levels to minimize waste and optimize stock levels.
  • Customer Service: Ensure that all customers receive exceptional service and that their needs are met.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience: 2-3 years of experience in a similar role.
  • Skills: Excellent communication and leadership skills, ability to work under pressure, and strong analytical skills.