Retail Store Team Leader

1 week ago


Delta, British Columbia, Canada Epic Menswear Full time

Job Title: Retail Store Team Leader

Epic Menswear is seeking a Retail Store Team Leader to join our team. As a key member of our retail team, you will be responsible for leading and guiding a team of sales associates to achieve sales goals and provide exceptional customer service.

Key Responsibilities:

  • Lead and motivate a team of sales associates to achieve sales goals and provide exceptional customer service.
  • Assign sales tasks and duties to team members.
  • Authorize returns and exchanges of merchandise.
  • Prepare sales reports and analyze sales data to identify trends and opportunities.
  • Supervise and coordinate activities of team members.
  • Resolve customer complaints and issues in a professional and courteous manner.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of retail sales experience.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Strong leadership and communication skills.
  • Ability to analyze sales data and make informed decisions.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement.
  • Free parking available.
  • 35 to 40 hours per week.


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