IT Service Delivery Manager
2 months ago
We are seeking an experienced IT Service Delivery Manager to oversee the delivery of IT services to our clients. The successful candidate will be responsible for ensuring that services are delivered on time, within budget, and to the highest quality standards.
Key Responsibilities:- Oversee the delivery of IT services to clients, including project management, requirements gathering, and solution design.
- Manage and mentor a team of IT consultants, providing guidance and support to ensure that projects are completed on time and within budget.
- Work with clients to understand their business needs and develop solutions that meet those needs.
- Identify and evaluate business and technical risks associated with proposed solutions.
- Communicate progress and deliverables to clients on a regular basis.
- Develop and maintain relationships with clients, ensuring their satisfaction with our services.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT service delivery management, with a strong understanding of ITIL processes.
- Excellent project management skills, with the ability to manage multiple projects simultaneously.
- Strong leadership and team management skills, with the ability to mentor and develop team members.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
- Strong problem-solving skills, with the ability to identify and address issues quickly and effectively.
- Knowledge and/or experience in PC support (Microsoft Office, Microsoft Windows 10, 11, Microsoft Teams)
- Knowledge and/or experience in servers Microsoft Windows Server (SQL, IIS, Exchange, AD, DHCP, DNS, Print, etc.), Linus Ubuntu (LAMP stack)
- Experience in performing server reoccurring maintenance
- Data Backup (Veeam, datto)
- Cybersecurity (VPN, MFA, EDR, phishing simulation, spam filtering)
- Computer networking including firewalls, switches, WiFi (FortiNet, CISCO)
- Ability to manage monitoring (Zabbix) and ticketing (Zendesk) systems
About BALANCED+:
BALANCED+ is an established IT consulting firm based in Ontario and BC. We specialize in providing technology solutions thoughtfully designed to align with the unique needs of businesses in various industries. Our expertise and commitment to this field make us a reliable collaborator in your technological journey.
-
IT Service Delivery Manager
2 months ago
Mississauga, Ontario, Canada Balanced Full timeIT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to join our team at Balanced+. The IT Service Delivery Manager will be responsible for overseeing the delivery of IT services to our clients, ensuring that services are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Oversee the...
-
IT Service Delivery Manager
2 months ago
Mississauga, Ontario, Canada Balanced Full timeIT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to join our team at Balanced+. The IT Service Delivery Manager will be responsible for overseeing the delivery of IT services to our clients, ensuring that services are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Oversee the...
-
IT Service Delivery Manager
4 weeks ago
Mississauga, Ontario, Canada Balanced Full timeIT Service Delivery ManagerBALANCED+ is seeking an experienced IT Service Delivery Manager to oversee the delivery of IT services to our clients. The successful candidate will be responsible for ensuring that services are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Oversee the delivery of IT services to...
-
IT Service Delivery Manager
4 weeks ago
Mississauga, Ontario, Canada Balanced Full timeIT Service Delivery ManagerBALANCED+ is seeking an experienced IT Service Delivery Manager to oversee the delivery of IT services to our clients. The successful candidate will be responsible for ensuring that services are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Oversee the delivery of IT services to...
-
IT Service Delivery Manager
1 month ago
Mississauga, Ontario, Canada Balanced Full timeIT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to lead our team at BALANCED+. The IT Service Delivery Manager will be responsible for overseeing the delivery of IT services to our clients, ensuring that services are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Oversee the...
-
IT Service Delivery Manager
1 month ago
Mississauga, Ontario, Canada Balanced Full timeIT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to lead our team at BALANCED+. The IT Service Delivery Manager will be responsible for overseeing the delivery of IT services to our clients, ensuring that services are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Oversee the...
-
IT Service Delivery Manager
2 months ago
Mississauga, Ontario, Canada Balanced Full timeIT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to lead our team at BALANCED+. The successful candidate will be responsible for overseeing the delivery of IT services to our clients, ensuring that services are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Oversee the delivery...
-
IT Service Delivery Manager
2 months ago
Mississauga, Ontario, Canada Balanced Full timeIT Service Delivery ManagerWe are seeking an experienced IT Service Delivery Manager to lead our team at BALANCED+. The successful candidate will be responsible for overseeing the delivery of IT services to our clients, ensuring that services are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Oversee the delivery...
-
IT Service Delivery Manager
3 weeks ago
Mississauga, Ontario, Canada Balanced Full timeWe are seeking an experienced IT Service Delivery Manager to join our team at BALANCED+. The IT Service Delivery Manager will be responsible for overseeing the delivery of IT services to our clients, ensuring that services are delivered on time, within budget, and to the highest quality standards. This individual will work closely with clients to understand...
-
Service Delivery Manager
3 weeks ago
Mississauga, Ontario, Canada F. Hoffmann-La Roche Gruppe Full timeAt F. Hoffmann-La Roche Gruppe, we're pushing the boundaries of healthcare with over 100,000 people across 100 countries. As a key member of our team, you'll play a vital role in delivering exceptional services that make a real difference in people's lives.The Opportunity:As a Delivery Service Manager, you'll be responsible for the operational setup,...
-
Service Delivery Manager
4 weeks ago
Mississauga, Ontario, Canada F. Hoffmann-La Roche Gruppe Full timeJob Title: Service Delivery ManagerAt F. Hoffmann-La Roche Gruppe, we are committed to fostering diversity, equity, and inclusion in our organization. As a Service Delivery Manager, you will play a crucial role in ensuring the operational setup, delivery, governance, and continuous improvement of services associated with one or more products (technology...
-
IT Service Delivery Manager
3 weeks ago
Mississauga, Ontario, Canada Balanced Full timeWe are seeking an experienced IT Service Delivery Manager to oversee the delivery of IT services to our clients. The successful candidate will be responsible for ensuring that services are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Oversee the delivery of IT services to clients, including project management,...
-
Delivery Service Manager
1 month ago
Mississauga, Ontario, Canada Roche Full timeJob SummaryRoche is seeking a highly skilled Delivery Service Manager to lead the design, delivery, and continuous improvement of services for integrated technology products enabling the company to make and deliver quality pharmaceutical products.Key ResponsibilitiesOwn every aspect of service delivery, governance, and performanceCollaborate with business...
-
Delivery Service Manager
1 month ago
Mississauga, Ontario, Canada Roche Full timeJob SummaryRoche is seeking a highly skilled Delivery Service Manager to lead the design, delivery, and continuous improvement of services for integrated technology products enabling the company to make and deliver quality pharmaceutical products.Key ResponsibilitiesOwn every aspect of service delivery, governance, and performanceCollaborate with business...
-
Delivery Service Manager
4 weeks ago
Mississauga, Ontario, Canada Roche Full timeJob SummaryThe Delivery Service Manager will be responsible for designing, delivering, and continuously improving services for integrated technology products enabling Roche to produce and deliver high-quality pharmaceutical products.Key ResponsibilitiesOwn the service delivery, governance, and performance, ensuring alignment with business...
-
Delivery Service Manager
4 weeks ago
Mississauga, Ontario, Canada F. Hoffmann-La Roche Gruppe Full timeThe PositionAs a key member of our team, you will be responsible for the operational setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business. These services enable our business to make and deliver quality pharmaceutical products.The OpportunityUnderstand and own every...
-
Delivery Service Manager
4 weeks ago
Mississauga, Ontario, Canada F. Hoffmann-La Roche Gruppe Full timeThe PositionAs a key member of our team, you will be responsible for the operational setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business. These services enable our business to make and deliver quality pharmaceutical products.The OpportunityUnderstand and own every...
-
Delivery Service Manager
1 month ago
Mississauga, Ontario, Canada F. Hoffmann-La Roche Gruppe Full timeThe OpportunityAs a seasoned professional, you will be responsible for the operational setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business. These services enable our business to make and deliver quality pharmaceutical products.Develop and implement strategies to...
-
Delivery Service Manager
1 month ago
Mississauga, Ontario, Canada F. Hoffmann-La Roche Gruppe Full timeThe OpportunityAs a seasoned professional, you will be responsible for the operational setup, delivery, governance, and continuous improvement of services associated with one or more products (technology solutions) to the business. These services enable our business to make and deliver quality pharmaceutical products.Develop and implement strategies to...
-
Truck Driver
3 weeks ago
Mississauga, Ontario, Canada PMC Delivery Services Inc. Full timeJob SummaryWe are seeking a skilled Truck Driver to join our team at PMC Delivery Services Inc. The successful candidate will be responsible for operating and driving straight or articulated trucks to transport goods and materials.Key ResponsibilitiesDrive as part of a two-person team or convoyOperate and drive straight or articulated trucks to transport...
