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Food Service Supervisor

2 months ago

Ottawa, Ontario, Canada Second Cup Cafe Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Second Cup Cafe. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient food preparation
  • Quality Control
    • Estimate ingredient and supplies required for meal preparation
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns in a professional manner
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage
    • Supervise and check assembly of trays and delivery of food trolleys
    • Establish work schedules and ensure that staff are aware of their responsibilities
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience
    • 1 to less than 7 months of experience in a food service supervisory role
  • Certifications
    • Safe Food Handling certificate
  • Personal Qualities
    • Efficient interpersonal skills
    • Excellent oral communication skills
    • Flexibility and ability to work in a fast-paced environment
    • Dependability and ability to work as part of a team
Working Conditions
  • Work setting: Coffee shop
  • Work language: English
  • Hours: 35 hours per week