Resort Operations Supervisor

1 day ago


Bracebridge, Ontario, Canada Travelodge Bracebridge Full time

Job Title: Resort Operations Supervisor

About Us: Travelodge Bracebridge is a leading hospitality company dedicated to providing exceptional customer service and ensuring the smooth operation of our resorts.

Job Summary: We are seeking a highly skilled and experienced Resort Operations Supervisor to join our team. The successful candidate will be responsible for overseeing the daily operations of our resort, including managing staff, coordinating tasks, and ensuring exceptional customer service.

Key Responsibilities:

  • Staff Management: Supervise and train staff in job duties, safety procedures, and company policies to ensure seamless day-to-day operations.
  • Task Coordination: Assign and review work tasks to ensure efficient completion and effective communication with colleagues.
  • Customer Service: Assist clients/guests with special needs and maintain high standards of customer service delivery.
  • Operations Management: Maintain the operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity.
  • Supply Chain Management: Requisition materials and supplies as needed to support resort operations.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in hospitality management or a related field.

Working Conditions: This is a permanent position requiring 35 to 44 hours of work per week.

Salary Range: $40,000 - $60,000 per annum, based on experience.

Work Language: English



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