Digital Transformation Specialist

7 days ago


Edmonton, Alberta, Canada Microsoft Canada Full time
Job Title: Digital Transformation Specialist - Customer Success

About Us: Microsoft Canada is committed to empowering our customers to achieve their digital transformation goals. Our team of experts is dedicated to helping businesses like yours leverage the power of Microsoft Cloud solutions and support offerings.

Role Overview: As a Digital Transformation Specialist - Customer Success, you will play a key role in delivering post-sales delivery and support orchestration across the Microsoft and Partner ecosystem. You will be responsible for aligning the right resources at the right time to achieve customer business outcomes.

Responsibilities:
  • Develop and execute customer success plans to accelerate value realization across Microsoft Digital Cloud platforms.
  • Leverage technical expertise, business acumen, and industry perspectives to drive customer outcomes.
  • Collaborate with internal stakeholders and partners to align resources and ensure seamless delivery.
  • Analyze customer needs and develop tailored solutions to meet their business requirements.

What We Offer: As an employee of Microsoft Canada, you can expect a dynamic and inclusive work environment that values growth, innovation, and collaboration. We offer a competitive salary range of $90,000 - $140,000 per year, depending on location and experience.

About You: To succeed in this role, you should have a strong understanding of digital transformation principles and a proven track record of delivering customer success outcomes. You should also possess excellent communication and collaboration skills, as well as the ability to think critically and analytically.

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