Senior Commercial Insurance Account Manager

4 weeks ago

Dawson Creek, Canada Hub International Canada West ULC (Canada West) Full time

At Hub International Canada West ULC (Canada West), we are seeking a highly skilled and experienced Commercial Account Manager to join our team. As a key member of our commercial insurance team, you will be responsible for interacting with commercial clients, maintaining professional business relationships with new and existing clients and insurers, and managing an entire book of business.

The Opportunity

We are looking for a self-motivated and results-driven individual who can provide exceptional client care as the primary client service contact. You will be responsible for responding to client requests, compiling information, and submitting information to appropriate insurance companies and binding coverage where appropriate.

A Day in the Life

  • Provide exceptional client care and respond to client requests in a timely and professional manner.
  • Compile information and submit information to insurance companies and bind coverage where appropriate.
  • Participate in formal account reviews and assist in account rounding to provide value-added services to clients.
  • Prepare submissions in Policy Works and EPIC.
  • Prepare proposals, cover notes, client correspondence, certificates, and invoices as per agency standards.
  • Assist account teams with various administrative functions.
  • Review and prioritize assigned tasks on a daily basis, including company mail, emails, and abeyances/activities.
  • Maintain accuracy of electronic files housed in EPIC, Policy Works, Certificate Exchange, and physical files as per agency standards.
  • Manage the marketing of accounts, including new, renewal, and midterm changes.
  • Collect data from clients, create expert submissions, negotiate suitable rates and coverages with underwriters, present account executives with best programs, and bind coverage.
  • Provide training and guidance to new insurance advisors on the team.

What You Will Bring to Our Team

  • Self-motivated and results-driven individual with a strong sense of urgency.
  • Ability to provide measurable deliverables to account managers and clients.
  • Up to ten years of commercial experience as an insurance advisor.
  • Level 2 insurance license.
  • Good communication, problem-solving, and critical thinking skills.
  • Pro-active and a self-starter.
  • Commercial bonding experience is required.
  • Experience with marketing and assisting with client contacts on accounts within the book of business.
  • Confident to work independently without supervision.
  • Superior client service, presentation, and interpersonal skills.
  • Keen attention to detail.
  • Solutions-oriented and a critical thinker.
  • Work well in a fast-paced, client-focused environment.
  • Motivated to contribute within a team environment.

Salary Expectations

The compensation for this position is a variable compensation structure, including a base salary plus commission. The expected base salary for this position is $50,000.00 to $60,000.00, plus commissions will be paid based on successful sales performance. The total compensation will be impacted by factors such as the successful candidate's skills, experience, and working location, as well as the specific position's business line, scope, and level.

Why Choose Hub International Canada West ULC (Canada West)?

  • We are a rapidly growing company that offers significant opportunity for advancement.
  • We value education and continuous learning, and we will assist you along your career development path.
  • We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations, or programs.

Our Vision

To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission

To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow, and make a difference in their communities.

Our Core Values

  • Entrepreneurship: We encourage innovation and educated risk-taking.
  • Integrity: We do the right thing every time.
  • Teamwork: We work together to maximize results.
  • Accountability: We measure and take responsibility for outcomes.
  • Service: We serve customers, communities, and colleagues.

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