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Learning Management System Coordinator

1 month ago


Calgary, Alberta, Canada Parkland Corporation Full time
About the Role

We are seeking a highly skilled and organized Learning Management System (LMS) Coordinator to join our team at Parkland Corporation. As an LMS Coordinator, you will play a critical role in supporting the Learning Management Systems Team and ensuring the smooth operation of our learning management systems.

Key Responsibilities
  • Assign and track course completions in Parkland Learning Management System (LMS)
  • Gather LMS reports and follow up with managers on attendance and other metrics
  • Compile information from the LMS on learner engagement and survey results/feedback
  • Work with the LMS team, internal IT, and third-party vendors to provide technical support and troubleshooting
  • Accept and organize incoming training requests from Parkland business units via email
  • Provide end-user training, guidance, and system support in the navigation and utilization of the LMS application and associated training delivery platforms
  • Run system reports to meet stakeholder needs
  • Provide LMS event management support for corporate clients
  • Load SCORM files, AICC, videos, documents, other training materials, and third-party certificates in the LMS
  • Participate in the testing of new learning content to be deployed via the LMS
  • Participate in the evaluation and testing of new software features and upgrades
  • Identify and recommend improvements to LMS configuration and workflows
  • Develop and maintain system admin and user guides
Requirements
  • LMS/HRIS systems administration and configuration skills
  • Familiarity with UKG Pro is preferred
  • Self-starter with the confidence to take on all tasks assigned
  • Persistent when gathering required information or data across a large and diverse group
  • Ability to handle multiple projects or tasks with several competing deadlines
  • Proven ability with Microsoft Office Suite
  • Strong literacy and communication skills - written, verbal, reporting, and presentation
  • Understanding of the project management discipline and its processes and procedures
  • Understanding of project reporting requirements
  • Capacity to communicate technical or complex issues clearly across different functional business areas
What We Offer

We offer a competitive benefits package, meaningful extras, and unmatched value. Our team is committed to providing equal opportunities to all applicants and encourages applications from all qualified individuals. We are an equal opportunity employer and value diversity, equity, and inclusion in the workplace.

We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work. If you are a motivated and organized individual who is passionate about learning and development, we encourage you to apply for this exciting opportunity.