Operations Manager Position for Retail Store
1 week ago
Africa World Market seeks a highly motivated and organized Operations Manager to oversee the daily operations of our retail store. This role is ideal for individuals with a passion for leadership, customer service, and team management.
Job SummaryWe are searching for an experienced and results-driven Operations Manager to join our team. The successful candidate will be responsible for ensuring seamless store operations, providing exceptional customer service, and leading a team of sales associates.
The ideal candidate should have a strong background in retail management, excellent communication skills, and the ability to work autonomously when required. If you are a self-motivated and team-oriented individual who is passionate about delivering outstanding customer experiences, we encourage you to apply.
Key Responsibilities- Ensure efficient store operations, including scheduling, inventory management, and visual merchandising.
- Lead and motivate a team of sales associates to deliver exceptional customer service and meet sales targets.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
- Maintain a safe and secure working environment, adhering to company policies and procedures.
- Collaborate with the store manager to achieve business objectives, set performance goals, and conduct regular performance reviews.
- Analyze sales data, identify trends, and provide actionable insights to inform business decisions.
- Stay up-to-date with industry trends, competitor activity, and emerging technologies to ensure Africa World Market remains competitive and innovative.
- High school diploma or equivalent required; bachelor's degree in business administration, marketing, or a related field preferred.
- Minimum 2 years of experience in retail management, preferably in a senior role.
- Proven track record of achieving sales targets, improving customer satisfaction, and driving employee engagement.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work effectively in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
- Strong analytical and technical skills, with proficiency in Microsoft Office and relevant software applications.
Africa World Market offers a competitive salary range of $60,000 - $80,000 per annum, depending on experience, plus benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
About Africa World MarketAfrica World Market is a dynamic and rapidly growing retailer specializing in African-inspired products and services. Our mission is to provide exceptional customer experiences, foster a culture of innovation, and make a positive impact on our community.
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