Automotive Quality Assurance Specialist

1 week ago

Markham, Ontario, Canada Hyundai Full time
About Hyundai Canada

Hyundai Auto Canada Corp. is a subsidiary of the renowned Hyundai Motor Company of Korea, located in Markham, Ontario. Our company is a hub of innovation, automotive excellence, and driving passion. We offer a diverse range of automobiles, from subcompacts to luxurious premium sedans and sport utility vehicles.

We're about more than just cars - we craft an exceptional experience that goes beyond the road. At Hyundai Canada, we don't just hire team members; we embrace individuals who drive our growth and unique culture forward.

Role Overview

This entry-level role supports our Quality Assurance team at Hyundai Auto Canada. The successful candidate will participate in quality investigations, vehicle evaluations and inspections, and administration of Special Service Tools and equipment programs.

Key Responsibilities
  • Conduct quality assurance activities, including quality surveys, winter testing, new vehicle inspections, and generate QIRs.
  • Analyze quality issues in the field, including participation in Go and See investigations and escalation with the North American Quality Center (NAQC).
  • Aggregate warranty data, analyze trends, and investigate root causes.
  • Work with GSSC (Global Service Support Centre) to resolve quality issues at HACC.
  • Prepare QIRs and submit them on GQIS. Collect associated parts and forward them to the appropriate factory.
  • Prepare warranty claims and defective parts analysis.
  • Maintain GDS and GSW sites for continuous operation for the dealer network.
  • Support the administration of the Special Service Tools and Dealer Equipment Program.
  • Prepare new dealer start-up kits consisting of various service department literature and tools & equipment.
  • Participate in annual winter test sessions.
  • Participate in new static and dynamic evaluations as required and ensure satisfactory preparation of PR and show vehicles.
  • Support the publication of Technical Service Bulletins (TSBs).
  • Conduct validation testing of TSB solutions, including software updates, Labour Time Standards, and Over the Air testing.
Requirements
  • A completion of an undergraduate degree in mechanical or automotive engineering.
  • 2-5 years of relevant experience in a similar function.
  • A high level of industry-specific technical knowledge.
  • Knowledge of automotive specialty tools, such as scan tools and battery testers.
  • Knowledge of vehicle diagnostic skills.
  • Highly experienced in Statistical Analysis.
  • Excellent accuracy and attention to detail.
  • A high level of problem-solving skills.
  • The ability to understand, interpret, and communicate data effectively.
  • Intermediate Microsoft Office skills (Word, Excel, PowerPoint).
What Hyundai Canada Offers
  • Award-winning work culture.
  • Health benefits starting from day one.
  • A car leasing program.
  • Flexible start times and hybrid working environment.
  • RRSP matching.
  • Maternity and parental leave top-up.
  • Career development and mentoring programs.
  • Tuition reimbursement support.
Salary Information

The estimated salary for this position ranges from $60,000 to $80,000 per year, depending on the candidate's qualifications and experience.

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