Club Ambassador

5 days ago


London, Ontario, Canada Fit4less Full time
Job Overview:

The Customer Service Representative (Motivator) plays a critical role in the success of our fitness clubs. As the first point of contact for members and potential members, you will be responsible for creating a positive and engaging experience.

You will work closely with the team to ensure that all members receive exceptional service and support. Your excellent communication skills and ability to build strong relationships will enable you to effectively resolve member queries and concerns.

Responsibilities:
  • Be pleasant and present with every greeting and interaction
  • Greet members as they come into the club and check them in for their workout
  • Greet potential members and direct them accordingly
  • Handle incoming calls and take messages or book appointments
  • Assist members on the floor with equipment and services
  • Provide Fit-Fix Starter sessions
  • Complete club runs and cleaning tasks

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