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Technical Advisor Specialist

2 weeks ago

Brantford, Ontario, Canada A. Girardin Inc. Full time

A. Girardin Inc. is a leading company in the heavy-duty vehicle repair industry, and we are seeking a skilled Technical Advisor to join our team.

Main functions:

  • Answer customer phone calls and provide detailed explanations of necessary repairs.
  • List and analyze customer needs to deliver effective solutions.
  • Communicate with customers, shop staff, and warranty staff to ensure seamless service delivery.
  • Build long-lasting relationships with customers through exceptional service.

We offer:

  • Benefits package including insurance group, EAP, RRSP, sports activities, social committee events, and three weeks' vacation.
  • A dynamic work environment that fosters growth and development.
  • The opportunity to work with a knowledgeable team in a fast-paced industry.

Requirements:

  • Knowledge of heavy-duty vehicle mechanics.
  • Bilingual skills (an asset).
  • Proficiency in Microsoft Office.