Restaurant Operations Manager
1 month ago
At Tim Hortons, we're looking for individuals who share our passion for delivering exceptional customer service and driving operational excellence. As an Assistant Manager, you'll play a key role in leading your team to achieve these goals.
Key Responsibilities- Customer Service: Deliver exceptional customer experiences through friendly and active service.
- Operational Management: Manage daily routines to ensure consistency and operational excellence.
- Team Development: Train and coach team members to achieve their full potential.
- Labour Management: Manage labour effectively through floor management and scheduling.
- Cost Control: Control food and paper costs to optimize profitability.
- Guest Resolution: Resolve guest issues promptly and professionally.
- 2+ years of quick service restaurant management experience.
- Drive-thru experience is required.
- Tim Hortons experience is an asset.
- Ability to stay on feet for extended periods.
- Must be able to lift 25 lbs.
- Open availability.
- Command of the English language.
- Competitive pay.
- Grease-free workplace.
- Growth and development opportunities.
- Team environment.
- Community involvement.
- Training programs.
- Medical coverage.
- Dental coverage.
- Vision coverage.
- Life insurance.
- Free uniforms.
- Meal benefits.
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