Restaurant Operations Manager

1 month ago


Markham, Ontario, Canada Tim Hortons Full time
Opportunity and Growth at Tim Hortons

At Tim Hortons, we're looking for individuals who share our passion for delivering exceptional customer service and driving operational excellence. As an Assistant Manager, you'll play a key role in leading your team to achieve these goals.

Key Responsibilities
  • Customer Service: Deliver exceptional customer experiences through friendly and active service.
  • Operational Management: Manage daily routines to ensure consistency and operational excellence.
  • Team Development: Train and coach team members to achieve their full potential.
  • Labour Management: Manage labour effectively through floor management and scheduling.
  • Cost Control: Control food and paper costs to optimize profitability.
  • Guest Resolution: Resolve guest issues promptly and professionally.
Requirements
  • 2+ years of quick service restaurant management experience.
  • Drive-thru experience is required.
  • Tim Hortons experience is an asset.
  • Ability to stay on feet for extended periods.
  • Must be able to lift 25 lbs.
  • Open availability.
  • Command of the English language.
Why Work for Us?
  • Competitive pay.
  • Grease-free workplace.
  • Growth and development opportunities.
  • Team environment.
  • Community involvement.
  • Training programs.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Life insurance.
  • Free uniforms.
  • Meal benefits.


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