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Technical Support Engineer II
2 months ago
At Ansys, we're pushing the boundaries of innovation and empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. As a Technical Support Engineer II, you'll be part of our dynamic team of enthusiastic and passionate engineers striving to deliver highest quality solutions to our customers.
Key Responsibilities:- Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners
- Develop technical expertise in one or more simulation areas
- Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes
- On an as-needed basis, support Sales and Marketing by conducting demonstrations, webinars, online training, and other meetings
- MS in Mechanical/Chemical/Aerospace/Electrical Engineering /Electromagnetics or related field
- MS+0 years of professional experience in an engineering software environment
- Demonstrated use of Ansys Electronics and Electromagnetic software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
- A dynamic and inclusive work environment that fosters growth and innovation
- Opportunities to work with cutting-edge technology and collaborate with a talented team of engineers
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.
At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions.
