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Team Leader

2 months ago

Kelowna, British Columbia, Canada Randstad Enterprise Full time
Job Title: Team Leader

We are seeking a highly motivated and experienced Team Leader to join our dynamic team at Randstad Enterprise. As a Team Leader, you will be responsible for leading a team of sales and customer service professionals, providing guidance and support to ensure exceptional customer experiences.

Key Responsibilities:
  • Lead a team of sales and customer service professionals to achieve sales targets and provide exceptional customer experiences.
  • Develop and implement training programs to enhance team performance and customer satisfaction.
  • Manage stock levels, process returns, and submit stock transfers to ensure efficient inventory management.
  • Prepare and review daily and weekly reporting on machine and capsule sales to inform business decisions.
  • Collaborate with the manager to set work schedules, communicate company values, and provide employee recognition for team success.
Requirements:
  • 2 years of experience in customer relations and sales, with expertise in oral communication and team management.
  • Strong knowledge of Microsoft Office, IT phone systems, and statistics.
  • Ability to analyze data, prioritize tasks, and manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
What We Offer:
  • Competitive salary and quarterly bonus.
  • Coffee machine and monthly capsule credit.
  • Access to lowered group benefit rates and employee discount on accessories.
  • Opportunities for career development and progression within the company.

Randstad Enterprise is an equal opportunity employer committed to diversity and inclusion. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer experiences.