Aquatics Supervisor Position

4 weeks ago

Chilliwack, Canada YMCA of Greater Vancouver Full time
Aquatics Supervisor Job Description

Job Summary: We are seeking an experienced Aquatics Supervisor to lead our aquatics team and oversee the delivery of high-quality aquatics programs and services.

Key Responsibilities:

  • Develop and implement strategies to achieve and sustain program growth for aquatics programming.
  • Ensure the provision of a safe aquatic environment through the hiring, supervision, and training of lifeguards, instructors, and volunteers.
  • Perform service standards and provide leadership through direct service delivery, with a focus on program quality and participant engagement.
  • Identify resource needs and liaise with Recruitment for hiring of new staff.
  • Provide role and program-specific orientation and training to new employees and volunteers.
  • Coach, develop, and support employees and volunteers to achieve excellence in service delivery.
  • Provide ongoing management of employee and volunteer performance and complete reviews within required process timeframes.
  • Deal with performance issues using the required steps in the discipline process, up to and including termination.
  • Participate in branch/program planning sessions and assist with the development and implementation of program plan and materials, ensuring compliance with Association/legislative requirements.
  • Assist in preparation of program operating budget and ensure program is delivered within budget.
  • Attend staff meetings, planning sessions, and training events as required.
  • Explore and develop community partnership opportunities with the goal of increasing the breadth of programs and services.
  • Communicate with program participants and/or stakeholders to ensure service delivery standards are being met.

Requirements:

  • Minimum 3 years progressive, results-oriented, customer service, and aquatics supervisory experience.
  • Post-secondary education in a related field.
  • Demonstrated achievement in implementing service standards.
  • Current Standard First Aid and CPR-C & AED certificate.
  • Access to a vehicle or able to travel within the Lower Mainland and Fraser Valley.
  • Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable sector Search.
  • 3 professional references.

About Us:

The YMCA of Greater Vancouver is a leading charity in the Lower Mainland, providing vital community services that are having a positive impact on some of the community's most pressing social issues. We are 4,000 staff and volunteers who unite behind our mission to help people reach their potential.

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