Technical Specialist Advisory, ServiceNow, Expert

2 days ago


Toronto, Ontario, Canada Scotiabank Full time

Are you a skilled ServiceNow professional looking for a new challenge? We're seeking a Technical Specialist Advisory to join our team at Scotiabank.

About the Role

  • We're looking for a highly experienced ServiceNow professional to join our team as a Technical Specialist Advisory.
  • As a Technical Specialist Advisory, you will be responsible for providing technical expertise and guidance to our team on ServiceNow implementation and support.
  • You will work closely with our technical lead and architects to design and implement ServiceNow solutions.
  • Responsibilities will include managing ServiceNow Discovery and CMDB deployment and support, as well as assisting with first and second-level support for the ServiceNow Discovery and CMDB implementation.
  • You will also be responsible for participating in solution design discussions with peers and internal customers.

Requirements

  • 3-5 years of System Administration or development experience with ServiceNow
  • 3+ years of hands-on experience troubleshooting issues and developing solutions within the ServiceNow platform
  • 2+ years of hands-on working experience as a member of a medium or large-sized help desk
  • Certified ServiceNow System Administrator certification or training
  • ITIL Foundation certification or training
  • University and/or College in Computer Science or related disciplines
  • Experience with System Development Life Cycle and Test methodology
  • Ability to do research and development of new ways to leverage the ServiceNow Platform
  • Strong analytical skills to review Import payloads, monitor integrations and discovery schedules, maintain discovery schedules and dates
  • Multilingual (English/French/Spanish) is a plus

What We Offer

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

Working Location Condition: Hybrid



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