Restaurant Operations Manager

4 weeks ago


Peterborough, Ontario, Canada pizzawingsandsnacks Full time

Pizzawingsandsnacks is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for determining the type of services to be offered and implementing operational procedures to ensure seamless customer experiences.

Key Responsibilities:

  • Service Development: Determine the type of services to be offered and implement operational procedures to ensure efficient service delivery.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Reviews: Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
  • Inventory Management: Organize and maintain inventory to ensure timely restocking and minimize waste.
  • Health and Safety: Ensure health and safety regulations are followed to maintain a safe working environment.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to secure the best deals.
  • Customer Service: Provide exceptional customer service by addressing complaints or concerns in a timely and professional manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity.

Requirements:

  • Education: College/CEGEP degree in a related field.
  • Experience: 1 to less than 7 months of experience in a related role.
  • Supervision: 3-4 people.
  • Work Conditions: Fast-paced environment, work under pressure, attention to detail, and a combination of sitting, standing, and walking.
  • Personal Suitability: Efficient interpersonal skills, team player, work term: permanent, work language: English, and hours: 30 hours per week.


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