Customer Service Representative
3 days ago
About Us
Savers / Value Village is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.
Our Business Model
We operate a unique business model that redirects billions of pounds of used items away from landfills and onto our store racks and shelves for reuse. We purchase these items directly from local nonprofit organizations, providing them with valuable funding for their community-based programs and services.
Our Impact
We are proud to have a significant impact on the environment and local communities. Our stores supply over 300 locations across the United States, Canada, and Australia, and we employ over 22,000 team members who share our passion for reuse and sustainability.
Job Summary
We are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an awesome experience for our customers, donors, and other team members. This is a full-time and part-time opportunity.
Key Responsibilities
- Provide exceptional customer service to our customers, donors, and team members.
- Assist customers with finding items and answering questions about our products.
- Process donations and ensure that they are properly sorted and priced for sale.
- Work collaboratively with other team members to achieve sales goals and maintain a clean and organized store environment.
What We Offer
We offer a comprehensive onboarding and training program, as well as opportunities for career growth and development. Our team members enjoy a range of benefits, including comprehensive extended health care plans, company-paid life and AD&D insurance, and a group registered retirement savings plan with a generous company matching provision.
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