Healthcare Scheduling Coordinator

3 weeks ago


Owen Sound, Canada VON Canada (Ontario) Full time

VON Canada (Ontario) is committed to providing high-quality home and community care services to individuals in need. We are seeking a skilled Healthcare Scheduling Coordinator to join our team.

About the Role

This is a regular, full-time position that offers a competitive salary of $63,000 - $73,000 per year, depending on experience. As a Healthcare Scheduling Coordinator, you will be responsible for assigning client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures.

Key Responsibilities
  • Process client referrals and updates, respond to phone inquiries from clients, doctors, service providers, and other agencies, and perform advanced scheduling and daily scheduling changes.
  • Work closely with team members and management to ensure daily staffing levels are sufficient and quality client care and service are met.
  • Support clients, nurses, and home support workers to ensure delivery of quality care.
Requirements

To be successful in this role, you will require:

  • A strong understanding of scheduling software, such as Procura.
  • Excellent communication and problem-solving skills.
  • The ability to work effectively in a fast-paced environment.
  • An Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset.
Benefits

VON Canada (Ontario) offers a comprehensive benefits package, including tiered benefits (health, dental, LTD) and an Employee Assistance Program for eligible employees. Additionally, we offer a defined benefit pension plan with company contribution for eligible employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s).


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